Privacy Policy — OregonWest Excursions
Effective · June 23, 2026
OregonWest Excursions, Privacy Policy, Effective June 23, 2026
OregonWest Excursions ("OregonWest," "we," "us," or "our") operates https://orwest.com (the "Website") and provides escorted group tours throughout the Pacific Northwest, the United States, and internationally. We are located at 2031 Hawthorn St Suite C, Forest Grove, OR 97116, United States. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website, inquire about travel, make a reservation, or otherwise interact with us in connection with our tours and services.
By using the Website or providing information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or provide personal information to us.
Information We Collect
We may collect the following types of information: (1) Contact and identity information — such as your name, mailing address, email address, and phone number when you contact us, submit an inquiry, or call our office. (2) Reservation and travel information — when you book a tour, we collect traveler names as they appear on government-issued photo ID, address, phone number, tour name, departure date, dietary or accessibility preferences, emergency contact information, and for international travel, passport number and expiration date as required to complete your booking. (3) Payment information — when you pay for a tour, payment details are processed by our payment providers; we do not store full credit card numbers on our servers. (4) Communications — records of correspondence with our team, including emails, phone inquiries, and contact form submissions. (5) Website usage data — such as IP address, browser type, pages visited, and referring URLs, collected through cookies and similar technologies as described below.
How We Use Your Information
We use personal information to: process and manage tour reservations and payments; communicate with you about your booking, itinerary, and travel documents; respond to inquiries and provide customer support; send tour updates and promotional offers where you have opted in or where permitted by law; improve our Website and services; comply with legal obligations; and protect against fraud or misuse of our services.
How We Share Information
We do not sell, trade, or rent your personal information to third parties. We may share information with: service providers who assist with reservations, payments, email delivery, website hosting, and analytics, subject to confidentiality obligations; travel partners such as airlines, hotels, motorcoach operators, and local guides as needed to fulfill your tour; and authorities when required by law or to protect our rights and safety. We require third parties to use information only for the purposes we specify.
Cookies and Similar Technologies
Like most websites, we use cookies and similar technologies to operate the Website, remember preferences, understand how visitors use our site, and support analytics where enabled. You can control cookies through your browser settings; disabling cookies may limit certain Website features.
Third-Party Links
Our Website may link to external sites operated by hotels, attractions, insurers, and other partners. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Data Retention and Security
We retain personal information for as long as needed to fulfill the purposes described in this policy, including to complete your tour, maintain business records, resolve disputes, and comply with legal obligations. We use reasonable administrative, technical, and organizational measures to protect your information, though no method of transmission or storage is completely secure.
Your Choices
You may opt out of marketing emails by using the unsubscribe link in any promotional message or by contacting us. Depending on where you live, you may have rights to access, correct, or delete certain personal information. To exercise these rights or ask questions about this policy, contact us at brandon@orwest.com or (503) 585-3979.
Children's Privacy
Our Website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
Changes to This Privacy Policy. We may update this Privacy Policy from time to time. The effective date at the top indicates when it was last revised. We encourage you to review this page periodically. Continued use of the Website after changes constitutes acceptance of the updated policy, to the extent permitted by law.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact OregonWest Excursions at brandon@orwest.com, (503) 585-3979, or 2031 Hawthorn St Suite C, Forest Grove, OR 97116, United States.